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Can I borrow an EcoTech Marine USB to Micro C Cable?

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bigyankfan

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I have a Radion XR30W that I cannot get EcoSmartLive to recognize - I have used multiple cables but none seem to work. If someone has a cable in Monmouth County that I could borrow for an hour, that would be greatly appreciate and would assist in my troubleshooting. I will pick up curbside and disinfect prior to returning. Thx and stay safe.

Eric
 

redfishbluefish

Officer Emeritus
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I have a Moto X4 phone that I believe has a USB A to USB C cable. If that's it, I'm in Sayreville. Let me know.

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bigyankfan

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Thx but I have tried at least a dozen USB cables none of which which worked. I tried to buy one from EcoTech except I got this:

1586567415968.png

so I'm trying to borrow an authentic EcoTech cable so I can rule out the cables I have as the point of failure - I appreciate the offer.
 

amado

Dal
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Thx but I have tried at least a dozen USB cables none of which which worked. I tried to buy one from EcoTech except I got this:

View attachment 28707



so I'm trying to borrow an authentic EcoTech cable so I can rule out the cables I have as the point of failure - I appreciate the offer.

It’s probably not the cable. That’s a standard cable. It wouldn’t make sense for a company to make their own in house cable. It would be to expensive and not worth it.
so I am sure it’s just a standard usb cable.
I have kessil and they use the same cable.
I was able to use the cheap ones from amazon.
 

bigyankfan

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@redfishbluefish - yes, I found that thread too. I'm trying to do a factory reset on the Radion and the Connection Manager doesn't see the Radion to do the reset. That's why I want one of their cables so that I can eliminate that as the source of the problem.
 

bigyankfan

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Figured it out - it wasn't the cable but the USB port on the Radion - it is a bit squirrely. If you jiggle the cable the right way it is recognized. Thx all for your help and mods pls close.
 
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