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Cuteness & confidence in a fish salesperson

Mark_C

Staff member
Officer Emeritus
NJRC Member
Moderator
So, I went into a big pet store I don't usually go to.
I do drop in occasionally, and am familiar with faces.
Was greeted by a face I didn't know, young girl, obviously new(ish).
I introduced myself, made some small talk (she'd been there 2 weeks), and got down to business.

Me: I'm starting a small freshwater tank and need a few snails. Do you have nerites?
Her: What are nerites?
M: A type of snail.
H: OH! A lot of people make that mistake! You want NITRATE snails!
M: Thought I wanted Nerites.
H: No, you're talking about nitrate snails. They eat the nitrates in the tank, a lot of people mispronounce the name'
M (Looking at the tag on the tank that says 'Nerite Snails'): So these guys actually eat nitrates?
H: Yep, that's how they survive.
M: I'll take 2, and where do I find the 'Nitrate food'?
H: We're out of that right now, but they can eat any food.

She was wrong on so many levels but maintained confidence and, when confronted, effortlessly turned it back on me.
She's going places.
 

MadReefer

Staff member
NJRC Member
Moderator
So, I went into a big pet store I don't usually go to.
I do drop in occasionally, and am familiar with faces.
Was greeted by a face I didn't know, young girl, obviously new(ish).
I introduced myself, made some small talk (she'd been there 2 weeks), and got down to business.

Me: I'm starting a small freshwater tank and need a few snails. Do you have nerites?
Her: What are nerites?
M: A type of snail.
H: OH! A lot of people make that mistake! You want NITRATE snails!
M: Thought I wanted Nerites.
H: No, you're talking about nitrate snails. They eat the nitrates in the tank, a lot of people mispronounce the name'
M (Looking at the tag on the tank that says 'Nerite Snails'): So these guys actually eat nitrates?
H: Yep, that's how they survive.
M: I'll take 2, and where do I find the 'Nitrate food'?
H: We're out of that right now, but they can eat any food.

She was wrong on so many levels but maintained confidence and, when confronted, effortlessly turned it back on me.
She's going places.
Sounds like some managers I know.
 

erics210

NJRC Member
Hell, She's got ME thinking there are Nitrate Snails.

Maybe they are the ones at the very bottom of the tank?
 
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