Placed an ordered with LiveAquaria over the weekend. It's not scheduled to ship out from their warehouse until tomorrow, for Wednesday.
Late night drinking and coral ordering = impulse buys and mistakes.. mistook this coral for some sort of yellow devil's hand, because that's what it looks like! But it's actually an SPS..
My fault of course, didn't read it, but I recently got on a softie high, trying to find some unique colors or shapes of leathers and toadstools for the tank.
So I email and call customer service and they tell me due to their new policy, they will not alter or cancel any order after its been placed. Despite the fact that I told them I cannot keep SPS corals. They told me the policy was firm, feel free to let it die, and file a DOA claim afterwards. Sure that's their policy, and I should respect that, but hearing another person, not a robot, say the words, oh well, when it dies, send in a photo and file the claim of DOA.. this is a living being.. Just didn't sit well with me.
In my book, that's a messed up way to operate a business.. Just thought I'd share my experience,
haven't ordered from LA for over 2 years, thought I'd try again, but I think this is the straw that breaks the camels back..
With that said, anybody know a vendor some cool leathers/toadstools/sinularias?
This is a weeping willow, got away from me, but it was beautiful.
These are some of my own.
Late night drinking and coral ordering = impulse buys and mistakes.. mistook this coral for some sort of yellow devil's hand, because that's what it looks like! But it's actually an SPS..
My fault of course, didn't read it, but I recently got on a softie high, trying to find some unique colors or shapes of leathers and toadstools for the tank.
So I email and call customer service and they tell me due to their new policy, they will not alter or cancel any order after its been placed. Despite the fact that I told them I cannot keep SPS corals. They told me the policy was firm, feel free to let it die, and file a DOA claim afterwards. Sure that's their policy, and I should respect that, but hearing another person, not a robot, say the words, oh well, when it dies, send in a photo and file the claim of DOA.. this is a living being.. Just didn't sit well with me.
In my book, that's a messed up way to operate a business.. Just thought I'd share my experience,
haven't ordered from LA for over 2 years, thought I'd try again, but I think this is the straw that breaks the camels back..
With that said, anybody know a vendor some cool leathers/toadstools/sinularias?
This is a weeping willow, got away from me, but it was beautiful.
These are some of my own.
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