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Petco - East Hanover, NJ...should be closed down!

9supratt4

9supratt4

I was in Petco in East Hanover last night looking for a 5 gallon tank. I never buy any livestock from there, but I always go and take a look at what they have. I was mortified by what I saw!! There was this Powder Brown Tang with the worst case of Ich ever!!

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Also in this tank was a Coral Beauty Angel with Ich....then in the tank below that one where a couple clowns with Ich!!

There was no one around to talk to...of course and I am in the process of writing to Petco to complain. How can any pet store be ok with their livestock looking like that!!!!
 
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Audi0s

IIRC Tangs are very susceptible to ich from stress from shipping. Not that Im sticking up for Petco, now all their livestock has it. Very sad. Wonder what the total damage from Petco alone is around the world...
 
9supratt4

9supratt4

Audi0s said:
IIRC Tangs are very susceptible to ich from stress from shipping. Not that Im sticking up for Petco, now all their livestock has it. Very sad. Wonder what the total damage from Petco alone is around the world...
Click to expand...

I know tangs are very susceptible to Ich...but that doesn't mean a store that is going to sell these fish, should not take the proper steps in treating these fish!! The aquarium hobby already has a bad rap...and it's because of big stores like Petco that the fish a dwindling in the wild!!
 
S

SWITCH420

i seen a few petcos that should be closed down i also seen a purple tang about 4-5 inches big in a 10 gallon tank...just sad the problem is they hire 18 year old kids who know nothing about what they r doing
 
9supratt4

9supratt4

Here's the email I received back from them:

Dear Mr. Steve Spera,

Thank you for contacting PETCO regarding your concern with our store at 150 STATE ROUTE 10. We are sorry to hear about your recent experience.

We care about the quality of life animals have while in our care. To that end, we have forwarded your concerns to the upper management team at the store and will ensure that we take the necessary steps to ensure that all our fish are being better taken care of and that our associate are better trained to spot and treat this fish disease. We value you as a customer and appreciate you taking the time to inform us when improvements need to be made so we have the opportunity to address your concerns and to be better prepared to meet your expectations in the future.

It is unfortunate that you were not able to speak with any of the store associates regarding your observations. If you happen to return to the store and this issue still has not been resolved, please contact the manager on duty immediately. And if you feel that the manager does not respond appropriately to a situation, please don’t hesitate to call us, toll free, at 888-824-PALS (7257). We will be more than happy to assist you.


Sincerely,

Joseph M.
Customer Relations Coordinator
 
Nickjr000

Nickjr000

9supratt4 said:
Here's the email I received back from them:

Dear Mr. Steve Spera,

Thank you for contacting PETCO regarding your concern with our store at 150 STATE ROUTE 10. We are sorry to hear about your recent experience.

We care about the quality of life animals have while in our care. To that end, we have forwarded your concerns to the upper management team at the store and will ensure that we take the necessary steps to ensure that all our fish are being better taken care of and that our associate are better trained to spot and treat this fish disease. We value you as a customer and appreciate you taking the time to inform us when improvements need to be made so we have the opportunity to address your concerns and to be better prepared to meet your expectations in the future.

It is unfortunate that you were not able to speak with any of the store associates regarding your observations. If you happen to return to the store and this issue still has not been resolved, please contact the manager on duty immediately. And if you feel that the manager does not respond appropriately to a situation, please don’t hesitate to call us, toll free, at 888-824-PALS (7257). We will be more than happy to assist you.


Sincerely,

Joseph M.
Customer Relations Coordinator
Click to expand...

I guarantee they do nothing
 
9supratt4

9supratt4

The General manager of the store called me today and left a voicemail asking for me to call him back. I may call him tomorrow.
 
Brando457

Brando457

My aunt filed a complaint with the one over in totowa/little falls on 46. The one lady who works there is a huge bitch and similar to the EH one lots of their fish have ich.

When I first setup my tank I bought a mushroom rock and my clown from them unfortunately.
 
H

hurtback

the petco in east brunswick has nothing but 5 gal tanks that these big fish are kept in---i've seen 3 yellow tangs in 1 -- 5 gal tank--and there's ALWAYS no one around to talk to about this.....
here we are trying to do what we can to preserve fish and these big chain stores house these fish in little tanks...stressing them out so when/if we do buy them, they die on us!!!
 
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