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wanna see how you scratch a $20K fish tank

So heres a link to this guys tank maintenance home page http://www.lafishguy.com/ He has a whole video documentary of a 20K cylinder tank installtion he did. Well after setting up and cycling the tank they notice some small imperfections inside the tank. So they go through all this trouble of trying to buff the tank, and then exchanging the tank only to end up scratching the new one.
If you have about 15 minutes watch all 3 video links, but if you want to see how these knuckle heads scratch the new tank watch the just the bottom link. If you have about an hour you can watch the whole saga at this guys home page. Enjoy!


http://www.lafishguys.com/11- CYLINDER INSPECTION-001..htm
http://www.lafishguys.com/18- Cylinder Tank Exchange.htm
http://www.lafishguys.com/22- CYLINDER-SCRATCH-PT1.htm
 
The company who made it could have spent $10 and put a layer of foam or rubber around it as a bumper. I feel bad for the kid, but com'on what if the accidentally bumped it hard while transporting it - from the truck to the house.

Great show though... :)
 

Phyl

Officer Emeritus
Officer Emeritus
I want to throw up just watching that. How sad. That kid who scratched it must feel like beetle dung. O.M.G.
 
I feel sorry for that guy. I was trying to put myself in that situation as I was watching him stand there listening to them figure out what had happened to the tank. I must say that my heart skipped a beat. He couldn't leave the scene even if he wanted too.
 
I'm also very curious as to how everyone reacted when they watched the film. Perhaps the continuation of the story will have a bunch of these --> @#@#$$ ^&$%@@$! @##$*&
 
I have been in a number of incidents in IT where somebody did something really stupid (a couple of times it was me). Usually people just chalk it up to "@#$% happens" and move on, maybe make the person work until it's fixed, restored, etc. Then they use the incident to tease or berate the person for months or years afterwards, even making his name into a noun or verb ("He did a real Smedley!" "Bartonized for your protection!"). Once I saw someone kicked out for a bad mistake(he was a contactor). A guy I know was knocked down a grade, basically made to move from an office to a cube, for a mistake made by of of his direct reports. It was a really bad ($$$,$$$) mistake.

It's considered poor form to flip out on the spot because then people will learn to not fess up to the mistake and you spend twice as long trying to figure out what happened (like the fish tank guys).

When I was a teenager my Dad sent me to pick up a used windshield for his car at the junkyard. I broke it putting it in the back of the car and didn't realize till I got it home. When he saw it, his face went a little red, I saw the pressure building, and then he relaxed and he said not to worry about it. The next day we went and got another windshield.

He earned my undying gratitude by that act of kindness.
 
Well, I just had to look at the video again. I must say that the owner does have a good chance on having the company replace the tank. If you notice when they laid out the cardboard on the ground that no where on the box does it say not to use a sharp object to open the box.
 
Thats horrible, id be sick.... Reminds me of a 300 gallon tank that came into a LFS a few weeks ago, and as they were bringing it inside, they accidentially dropped it and cracked the whole front glass piece....I wanted to cry and it wasnt even my tank, such a shame to see a beautiful 300gal RR tank destroyed sitting in the back of the store.
 

redfishbluefish

Officer Emeritus
Officer Emeritus
ricwilli said:
Well, I just had to look at the video again. I must say that the owner does have a good chance on having the company replace the tank. If you notice when they laid out the cardboard on the ground that no where on the box does it say not to use a sharp object to open the box.

I didn't know you were an attorney.

I might need your help.  I have my foot caught in my toilet, and there was no label stating I couldn't put my foot in there to unclog the bugger.  Do I have a case? ;D Or am I in deep....?
 
If you guys go to the orginal homepage I posted at the top you can watch the whole series. As it turns out they were able to polish out the scratch. There are also alot of other comical videos of other topics you can watch, check it out it is to laugh!!!!!!!!!
 
jimroth said:
Usually people just chalk it up to "@#$% happens" and move on, maybe make the person work until it's fixed, restored, etc. Then they use the incident to tease or berate the person for months or years afterwards, even making his name into a noun or verb ("He did a real Smedley!" "Bartonized for your protection!").
When I was a teenager my Dad sent me to pick up a used windshield for his car at the junkyard. I broke it putting it in the back of the car and didn't realize till I got it home. When he saw it, his face went a little red, I saw the pressure building, and then he relaxed and he said not to worry about it. The next day we went and got another windshield.

So, what names does he call you?
 
redfishbluefish said:
ricwilli said:
Well, I just had to look at the video again. I must say that the owner does have a good chance on having the company replace the tank. If you notice when they laid out the cardboard on the ground that no where on the box does it say not to use a sharp object to open the box.

I didn't know you were an attorney.

I might need your help. I have my foot caught in my toilet, and there was no label stating I couldn't put my foot in there to unclog the bugger. Do I have a case? ;D Or am I in deep....?

Trust me I can be your attorney... I'll walk up to the judge, shrug my shoulder and tell him "$#it happens". Case closed
 
onefish2fish said:
jimroth said:
Usually people just chalk it up to "@#$% happens" and move on, maybe make the person work until it's fixed, restored, etc. Then they use the incident to tease or berate the person for months or years afterwards, even making his name into a noun or verb ("He did a real Smedley!" "Bartonized for your protection!").
When I was a teenager my Dad sent me to pick up a used windshield for his car at the junkyard. I broke it putting it in the back of the car and didn't realize till I got it home. When he saw it, his face went a little red, I saw the pressure building, and then he relaxed and he said not to worry about it. The next day we went and got another windshield.

So, what names does he call you?

During the time he was alive, I think he called me everything in the book at one time or another. When I was a kid he mostly called me Hey You -- Lump Lump! He was a self-centered narcissist who, ironically, never missed an opportunity to help someone in trouble, automotive, legal, financial, or otherwise, and a friend to all "stray cats and dogs."
 
What I don't understand is why would you put a documentary of a (insert four letter foul language)up, and post it on your business homepage. That would be the same as me putting a video on my website (if I had one) of me spilling paint on someones new carpet and then trying to wash it up with soap and water. ::)
 
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