Folks, if you've recently upgraded or renewed your annual club membership but it's still not active, please reach out to the BOD or a moderator. The PayPal system has a slight bug which it doesn't allow it to activate the account on it's own.
That whole thing sounds like bull $h!t from AD. If they are hosting that much saltwater in their facility, why after a small $60 order would you hire a QA mngr? They should have a fleet of ppl overseeing this op.
Honestly I've heard several bad stories about them on R2R so I'm not really...
Just saw your tank thread so I answered my own question. Is the return hose super long? With loops in it before it gets to the tank? Still could be a back syphon