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Apex help

Foxchase

Foxchase

So I bit the bullet and bought an Apex JR along with the Trident.

I'm having trouble setting up the apex. I connect it to the wifi and then I get this error message. Any help is highly appreciated
 

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Yates273

Yates273

Are you using WiFi or hard wired ? If WiFi could be a weak signal. I ended up wiring my with an Ethernet cable. Never had an issue after that.
Found this not sure if this will help

Communication Errors

Getting a periodic communication error on the new apex (which requires me to reboot the unit to get access to the local dashboard), and I cannot enable heartbeat because it says unreliable connection (or some language like that). Recently switched over from apex lite, on the same network and...
forum.neptunesystems.com
 
eli smoke

eli smoke

NJRC Member
Did you try going directly to the apex in a browser? http://apex admin and 1234
The only other thing I can think of is it might not connect to a combined network. (2.4 and 5). Might need to connect to 2.4 only. Trying to find an answer to it.
 
ecam

ecam

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Honestly if you can. Connect it via Ethernet and the switch to Wi-Fi. That way you eliminate a key variable of errors
 
ecam

ecam

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That’s a major pain.
What step on you on right now. Let’s see if we can help
 
eli smoke

eli smoke

NJRC Member
Apex tech support is pretty helpful. Everything I could find says 2.4 network. You might have to separate your networks.
 
Foxchase

Foxchase

Ok so I figured out the wifi connection issue and was able to connect the apex. I set up my Trident but I don't know if it's working right. By the Trident name, "volts" shows up in red a long with "idle". Can anyone tell me if this is normal?
 

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eli smoke

eli smoke

NJRC Member
Foxchase said:
Ok so I figured out the wifi connection issue and was able to connect the apex. I set up my Trident but I don't know if it's working right. By the Trident name, "volts" shows up in red a long with "idle". Can anyone tell me if this is normal?
Click to expand...
Found this.
 

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Foxchase

Foxchase

So the apex itself is making a high pitched buzzing sound now and idk what to do. I tried to unplug it but the light stays on and the buzzing continues. Idk how to fix it
 
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