Folks, if you've recently upgraded or renewed your annual club membership but it's still not active, please reach out to the BOD or a moderator. The PayPal system has a slight bug which it doesn't allow it to activate the account on it's own.
Yes they are pretty good on the phone, do you have the right number of washers? I lost one on mine and it made a fair amount of noise....they offered to send me the washers if I could have confirmed it FYI. Think Matt posted the phone number somewhere if you search.