My main system utilizes four Kessil A360 X pucks with the X-Controller and four T-5 bulbs. As far as color, growth and appearance. The Kessil is top notch. And I couldn’t be happier. However. All four lights Have had to be replaced in just under a year of service as one by one they stopped working.
I would like to express thanks to Kessil as they helped me trouble shoot them each time one went and replaced each one when we determined it was in-fact the light that failed. And they did so for free and quickly.
My question is simple... has anyone else had this experience.
I should be clear and say that all four light were from the first batch Kessil put out into production. And that I haven’t had any problems so far with the replacement pucks. I guess my point is pretty strait forward. I love the lights. and Kessils warranty and replacement has been great. But as I contemplate someday building that “Dream System”. I would like to know others opinion on the quality and life span of these as well as other high end lighting options
thanks in advance for any response. I appreciate all input and opinions you all share. I am looking for responses from people with first hand knowledge Of the product, not second hand off the net. But please have at it. I really would like your input
I would like to express thanks to Kessil as they helped me trouble shoot them each time one went and replaced each one when we determined it was in-fact the light that failed. And they did so for free and quickly.
My question is simple... has anyone else had this experience.
I should be clear and say that all four light were from the first batch Kessil put out into production. And that I haven’t had any problems so far with the replacement pucks. I guess my point is pretty strait forward. I love the lights. and Kessils warranty and replacement has been great. But as I contemplate someday building that “Dream System”. I would like to know others opinion on the quality and life span of these as well as other high end lighting options
thanks in advance for any response. I appreciate all input and opinions you all share. I am looking for responses from people with first hand knowledge Of the product, not second hand off the net. But please have at it. I really would like your input